Takvat Privacy Policy — Your Data
How It Is Protected

1. Introduction

Takvat is a trusted online gaming platform built with Bangladeshi users in mind. We believe that protecting a player's personal information is one of the most important responsibilities of any service provider.

This Privacy Policy explains what types of information Takvat collects, why it is collected, how it is used, and what measures we take to keep your data secure. This policy applies to all Takvat services, websites, and mobile applications.

By accessing Takvat or creating an account, you automatically agree to this Privacy Policy. Please read it carefully, and contact our support team if you have any questions.

2. What Information We Collect

Takvat only collects information that is necessary to provide its services. We do not collect any data beyond what is needed.

3. How We Collect Information

Takvat collects your information in several ways. The main methods are described below.

• At Registration: Information you provide when creating an account is collected at the time of registration.
• While Using the Platform: Certain information is collected automatically when you play games, make transactions, or contact support.
• Cookies & Tracking Technologies: Usage patterns are analyzed via cookies while you browse the website.
• During the Verification Process: Information is collected from documents submitted during the identity verification process.
• From Third Parties: Necessary information may be obtained from payment processors or verification service providers.

4. Purposes of Information Use

Takvat uses collected information only for specific, legitimate purposes. Your data is never used for unnecessary or unethical activities.

• To create, manage, and complete verification of your account.
• To process deposits, withdrawals, and financial transactions.
• To provide customer service and support.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To promote responsible gaming and identify at-risk behavior.
• To improve platform functionality and deliver a personalized experience.
• To comply with applicable laws and regulatory requirements.
• To send promotional offers and important updates (with your consent).

5. Information Sharing Policy

Takvat does not sell your personal information to any third party. In certain specific circumstances, limited data sharing may be required.

• Payment Processors: Necessary information is shared with mobile banking or payment gateway providers to complete transactions.
• Identity Verification Services: Information may be shared with approved verification providers as part of the KYC (Know Your Customer) process.
• Law Enforcement: We are legally required to provide information in accordance with court orders or government directives.
• Technology Service Providers: Reliable cloud and technology partners are used to operate the platform, all of whom are bound by strict confidentiality agreements.

6. Cookies and Tracking Technology

The Takvat website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
• Performance Cookies: To analyze which sections of the site are most used, so the experience can be improved.
• Functional Cookies: To remember language preferences and other personal settings.
• Analytics Cookies: To understand overall user behavior, based entirely on anonymized data.

You can disable cookies through your browser settings, though doing so may limit certain features of the platform.

7. Data Security Measures

Takvat uses industry-standard security technologies to protect your data. Our security framework is continuously updated to stay current.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available for your account.
• Regular security audits and vulnerability assessments are conducted.
• Restricted staff access — only authorized personnel can view your data.
• Automatic alerts are triggered when suspicious login attempts are detected.

8. Data Retention Period

Takvat does not retain your information longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.

• Account Information: For as long as your account is active, and for a minimum of 5 years after closure due to legal obligations.
• Financial Transaction Details: A minimum of 7 years, in compliance with international financial regulations.
• Gaming History: Retained for up to 3 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.

After the applicable retention period, your data is securely deleted or anonymized so that you can no longer be identified.

9. Your Rights

As a Takvat user, you have certain important rights over your own information.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 business days.

10. Minor Protection

Takvat is an adults-only platform. No one under the age of 18 is permitted to use Takvat. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be suspended immediately.
• Any information inadvertently collected from a minor will be deleted without delay.

If you believe a minor you know is using this platform, please let us know.

11. Privacy Policy Changes

Takvat may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date at the top will be revised accordingly.

• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree with any changes, you will always have the option to close your account.